Refund Policy

Thank you for shopping at Zeenatpret. We want you to love your ready-to-wear outfits. If you are not entirely satisfied with your purchase, we are here to help.

Returns and Exchanges

• We accept returns or exchanges within 7 days of the delivery date.

• To be eligible for a return or exchange, your item must be in its original condition, unworn, unwashed, and with all original tags and packaging intact.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your return.

• If approved, refunds will be issued to your original payment method.

• Please note that shipping fees are non-refundable and will be deducted from your total refund amount.

How to Initiate a Return or Exchange To request a return or exchange, please reach out to our customer support team with your order details and a picture of the received item.

Contact Us If you have any questions or concerns about your order, please contact us at:

• Email: zeenatpret@gmail.com

• Address: Lahore, Punjab